DoctorxDentist

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The DoctorxDentist logo.

DoctorxDentist (DxD) is a free online Question and Answer platform based in Singapore that provides general medical advice and information to its readers. The company aspires to increase public awareness of various health concerns while promoting easier access to medical information. DxD is a registered social enterprise with raiSE.sg[1] and is one of 8,000 Health-On-The-Net certified websites globally.[2] As of October 2020, DxD has over 21,000 likes on Facebook.

Background

DxD's mission statement. Photo from Facebook.

DoctorxDentist started as an independent and unaffiliated blog in 2016 for medical professionals to provide educational articles and answer the health concerns posed by readers.[3][4] As of 2020, DxD has more than 500 accredited Singapore doctors and dentists listed on their website's directory. These medical professionals span across more than 40 specialities such as aesthetics, gynaecology, dentistry and dermatology.[5] Speaking to MONEYFM 89.3 in 2019, DxD's co-founder, Tristan Hahner said:

"On DoctorxDentist, they (the doctors) are answering questions from users and they are ensuring that all the information provided is correct and not unnecessarily worrying the patient... I want to clarify that DoctorxDentist is not a provider of telemedicine. So all the information on DoctorxDentist is still general and not a diagnosis."[6][7]

Reliable medical information

DxD is supported by an advisory board that provides input and feedback on the curation of medical questions, content strategy and legal matters.[8] According to the website, the former Chief Executive Officer of Gleneagles Hospital, Dr Vincent Chia,[9][10] sits on the board.[8] A medical review team at DxD provides input from the perspective of licensed medical specialists regarding the scope and depth of health-related content.[11] They also offer feedback to improve the services available on the platform.

Content overview

Members of the public can submit their questions through a form on the website.[12] The team at DxD curates the questions and the respective answers provided by doctors such that others with similar concerns can access these answers. Apart from being a medical Q&A platform, DxD also offers the following services.

Directory of medical professionals

DoctorxDentist has a collection of doctor profiles which include details such as the doctor’s background, the services they provide and their clinic information.[13] These efforts aim to match individuals with the right doctor to treat their conditions.

Webinars

The thumbnail for DxD's webinar with dentists from Q&M Dental. Photo from YouTube.

DxD has also collaborated with medical professionals to conduct free webinars for the public. These webinars are recorded and published on their Facebook page for public viewing.[14] In May 2020, DoctorxDentist hosted a webinar on Facebook where they spoke with dentists from Q&M Dental about their experiences as medical front-liners during the COVID-19 pandemic in Singapore.[15] The webinar recording has over 6,000 views as of October 2020.

Informative articles

DxD has amassed a wide array of educational articles available for readers to browse for free. These articles are contributed and verified by doctors from the relevant medical fields. In October 2020, DoctorxDentist published a medically reviewed guide to LASIK procedures in Singapore.[16] The article included a breakdown of costs and other considerations such as choosing a suitable LASIK doctor.

YouTube videos

DxD also has a YouTube channel which has gained close to 750,000 views as of October 2020. The channel features short interviews with various medical professionals in Singapore[17] as well as informative videos about certain ailments. DxD's first video titled "DxD x Mizu Aesthetic Clinic — How To Get Glowing Skin In 5 Days" was uploaded in 2018.[18]

References/ Citations

  1. ↑ "DOCTORXDENTIST". raiSE Singapore. Accessed on 15 October 2020.
  2. ↑ "CERTIFICATE OF COMPLIANCE DoctorxDentist". Health On the Net Foundation. Accessed on 15 October 2020.
  3. ↑ "Our Story". DoctorxDentist. Accessed on 15 October 2020.
  4. ↑ "DoctorXDentist". Tracxn. Accessed on 15 October 2020.
  5. ↑ "Find best doctor near me". DoctorxDentist. Accessed on 15 October 2020.
  6. ↑ "Tristan Hahner, DoctorxDentist". MONEYFM 89.3. December 11, 2019. Accessed on 15 October 2020.
  7. ↑ "DoctorxDentist is on Money FM 89.3! CEO Tristan Hahner talks about the dangers of cyberchondria". DoctorxDentist. December 19, 2019. Accessed on 15 October 2020.
  8. ↑ Jump up to: 8.0 8.1 "Advisory Board". DoctorXDentist. Accessed on 15 October 2020.
  9. ↑ Tay, Vivenne. "Raffles Medical names new CFO amid slew of appointments". Business Times. March 2, 2020. Accessed on 15 October 2020.
  10. ↑ "Dr. Vincent Chia 谢风才医生". LinkedIn. Accessed on 15 October 2020.
  11. ↑ "Medical Review Team". DoctorxDentist. Accessed on 15 October 2020.
  12. ↑ "Ask a Question". DoctorxDentist. Accessed on 15 October 2020.
  13. ↑ "Find best doctor near me". DoctorxDentist. Accessed on 15 October 2020.
  14. ↑ DoctorxDentist. "DxD Webinars Full Video". Facebook. Accessed on 15 October 2020.
  15. ↑ DoctorxDentist. "DoctorxDentist and Q&M Dental Webinar". Facebook. May 13, 2020. Accessed on 15 October 2020.
  16. ↑ "LASIK Costs In Singapore: An Eye Doctor Tells All (2020)". DoctorxDentist. October 6, 2020. Accessed on 15 October 2020.
  17. ↑ DoctorxDentist. "Meet The Expert - Dr Paul Tseng, Gynaecologist - DoctorxDentist - Episode 4". YouTube. August 16, 2018. Accessed on 15 October 2020.
  18. ↑ DoctorxDentist. "DxD x Mizu Aesthetic Clinic — How To Get Glowing Skin In 5 Days". YouTube. June 18, 2018. Accessed on 15 October 2020.
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