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Maki-San's first outlet was located at The Cathay. In the early days of its operations, the brand contacted bloggers and media sites as a way to market their products.<ref>Chan, Melissa. "[https://vulcanpost.com/636926/maki-san-singapore-diy-sushi/ S'pore DIY Sushi Chain Maki-San Is On A Roll - Sells 5,000 Makis A Day And Has Now Expanded To Japan]". ''Vulcan Post''. April 11, 2018. Accessed on 12 June 2020.</ref> Singaporean food blogs like Daniel Food Diary<ref>"[https://danielfooddiary.com/2012/11/30/makisan/ Maki San – Design Your Own Sushi and Salads. It’s Fun!]". ''Daniel Food Diary''. November 30, 2012. Accessed on 12 June 2020.</ref> and Miss Tam Chiak<ref>Maureen. "[https://www.misstamchiak.com/maki-san-design-your-own-sushi-salad/ Maki-San : Design Your Own Sushi & Salad]". ''Miss Tam Chiak''. Updated on April 27, 2017. Accessed on 12 June 2020.</ref> were among the sites that promoted the debut store at The Cathay. Maki-San proved to be a hit with the younger consumer base that frequented the mall and the business reportedly broke even in 15 months.<ref>Teng, Angela. "[https://www.todayonline.com/business/its-wrap-ad-man-sushi-boss It’s a wrap: From ad man to sushi boss]". ''Today''. December 17, 2016. Accessed on 12 June 2020.</ref>
Maki-San's first outlet was located at The Cathay. In the early days of its operations, the brand contacted bloggers and media sites as a way to market their products.<ref>Chan, Melissa. "[https://vulcanpost.com/636926/maki-san-singapore-diy-sushi/ S'pore DIY Sushi Chain Maki-San Is On A Roll - Sells 5,000 Makis A Day And Has Now Expanded To Japan]". ''Vulcan Post''. April 11, 2018. Accessed on 12 June 2020.</ref> Singaporean food blogs like Daniel Food Diary<ref>"[https://danielfooddiary.com/2012/11/30/makisan/ Maki San – Design Your Own Sushi and Salads. It’s Fun!]". ''Daniel Food Diary''. November 30, 2012. Accessed on 12 June 2020.</ref> and Miss Tam Chiak<ref>Maureen. "[https://www.misstamchiak.com/maki-san-design-your-own-sushi-salad/ Maki-San : Design Your Own Sushi & Salad]". ''Miss Tam Chiak''. Updated on April 27, 2017. Accessed on 12 June 2020.</ref> were among the sites that promoted the debut store at The Cathay. Maki-San proved to be a hit with the younger consumer base that frequented the mall and the business reportedly broke even in 15 months.<ref>Teng, Angela. "[https://www.todayonline.com/business/its-wrap-ad-man-sushi-boss It’s a wrap: From ad man to sushi boss]". ''Today''. December 17, 2016. Accessed on 12 June 2020.</ref>


===Product===
Over the years, Maki-san has offered unconventional sushi ingredients like tandoori chicken, chili crab sauce and satay sauce.<ref>Teng, Angela. "[https://www.todayonline.com/business/its-wrap-ad-man-sushi-boss It’s a wrap: From ad man to sushi boss]". ''Today''. December 17, 2016. Accessed on 12 June 2020.</ref> In 2017, Maki-san collaborated with Spectra Secondary School to retail a sushi recipe created by three students.<ref>Maki-San. "[https://www.facebook.com/watch/?v=1511216872254962 Spectra Secondary School x Maki-San]". ''Facebook''. August 9, 2017. Accessed on 12 June 2020.</ref> The roll was marketed as the 'Maki-Kita' and was sold in celebration of Singapore's 52nd birthday.<ref>Tay, Tiffany Fumiko. "[https://www.straitstimes.com/singapore/students-roll-out-local-themed-sushi-to-mark-national-day Students roll out local-themed sushi to mark National Day]". ''The Straits Times''. August 2, 2017. Accessed on 12 June 2020.</ref> The 'Maki-Kita' featured the following ingredients - char siew chicken, egg, cucumber, fried shallots and coriander mayonnaise.
==Business expansion==
==Business expansion==
According to Maki-San's [https://www.facebook.com/rollwithmakisan/ Facebook page], the brand has 19 outlets across Singapore as of June 2020.<ref>Maki-San. "[https://www.facebook.com/pg/rollwithmakisan/about/?ref=page_internal Where to find Maki-San]". ''Facebook''. March 19, 2020. Accessed on 12 June 2020.</ref>


===Overseas expansion===
===Local expansion===
 
''Today'' reported that Maki-San had six outlets by 2016 at the following locations - The Cathay, Cineleisure Orchard, I12 Katong, Bedok Mall, Compass One and NUS Science Drive 2.<ref>Teng, Angela. "[https://www.todayonline.com/business/its-wrap-ad-man-sushi-boss It’s a wrap: From ad man to sushi boss]". ''Today''. December 17, 2016. Accessed on 12 June 2020.</ref> The following table lists the existing Maki-San outlets of which the opening years are known.  
====Japan====
In July 2018, Maki-San opened its first store overseas in Osaka, Japan. Omar and Alvin partnered with Yamamoto Masayoshi (Project Director) and Hitoshi Yokota (Franchise Owner) to secure the expansion.<ref>Chye, Noella. "[https://www.channelnewsasia.com/news/business/makisan-new-outlet-japan-osaka-10528166 It 'felt like we managed to sell ice to the Eskimos': Singapore sushi chain Maki-San on venturing to Japan]". ''Channel News Asia''. July 14, 2018. Accessed on 12 June 2020.</ref> As of June 2020, Google records the store as permanently closed.
 
===Retail timeline===
''Today'' reported that Maki-San had six outlets by 2016 at the following locations - The Cathay, Cineleisure Orchard, I12 Katong, Bedok Mall, Compass One and NUS Science Drive 2.<ref>Teng, Angela. "[https://www.todayonline.com/business/its-wrap-ad-man-sushi-boss It’s a wrap: From ad man to sushi boss]". ''Today''. December 17, 2016. Accessed on 12 June 2020.</ref> According to Maki-San's [https://www.facebook.com/rollwithmakisan/ Facebook page], the brand has 19 outlets across Singapore as of June 2020.<ref>Maki-San. "[https://www.facebook.com/pg/rollwithmakisan/about/?ref=page_internal Where to find Maki-San]". ''Facebook''. March 19, 2020. Accessed on 12 June 2020.</ref> The following table lists the existing Maki-San outlets of which the opening years are known.  
{| class="wikitable"
{| class="wikitable"
!Year
!Year
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In an interview with ''Vulcan Post'' that was published in April 2018, former co-founder Omar shared:<blockquote>"For us, suburbs with a density of schools, universities and residences, as well as a sprinkling of office spaces work best."<ref>Chan, Melissa. "[https://vulcanpost.com/636926/maki-san-singapore-diy-sushi/ S'pore DIY Sushi Chain Maki-San Is On A Roll - Sells 5,000 Makis A Day And Has Now Expanded To Japan]". ''Vulcan Post''. April 11, 2018. Accessed on 12 June 2020.</ref></blockquote>
In an interview with ''Vulcan Post'' that was published in April 2018, former co-founder Omar shared:<blockquote>"For us, suburbs with a density of schools, universities and residences, as well as a sprinkling of office spaces work best."<ref>Chan, Melissa. "[https://vulcanpost.com/636926/maki-san-singapore-diy-sushi/ S'pore DIY Sushi Chain Maki-San Is On A Roll - Sells 5,000 Makis A Day And Has Now Expanded To Japan]". ''Vulcan Post''. April 11, 2018. Accessed on 12 June 2020.</ref></blockquote>


===Product timeline===
===Overseas expansion===
Over the years, Maki-san has offered unconventional sushi ingredients like tandoori chicken, chili crab sauce and satay sauce.<ref>Teng, Angela. "[https://www.todayonline.com/business/its-wrap-ad-man-sushi-boss It’s a wrap: From ad man to sushi boss]". ''Today''. December 17, 2016. Accessed on 12 June 2020.</ref>
In July 2018, Maki-San opened its first store overseas in Osaka, Japan. Omar and Alvin partnered with Yamamoto Masayoshi (Project Director) and Hitoshi Yokota (Franchise Owner) to secure the expansion.<ref>Chye, Noella. "[https://www.channelnewsasia.com/news/business/makisan-new-outlet-japan-osaka-10528166 It 'felt like we managed to sell ice to the Eskimos': Singapore sushi chain Maki-San on venturing to Japan]". ''Channel News Asia''. July 14, 2018. Accessed on 12 June 2020.</ref> As of June 2020, Google records the store as permanently closed. In November 2019, Maki-San opened a store in Jakarta, Indonesia.<ref>Josa Lukman. "[https://www.thejakartapost.com/life/2019/11/28/rendang-sushi-diy-sushi-restaurant-goes-the-extra-mile.html 'Rendang’ sushi? DIY sushi restaurant goes the extra mile]". ''The Jakarta Post''. November 28, 2019. Accessed on 12 June 2020.</ref> The store, located in Plaza Indonesia, is still open as of June 2020.
 
 
In 2017, Maki-san collaborated with Spectra Secondary School to retail a sushi recipe created by three students.<ref>Maki-San. "[https://www.facebook.com/watch/?v=1511216872254962 Spectra Secondary School x Maki-San]". ''Facebook''. August 9, 2017. Accessed on 12 June 2020.</ref> The roll was marketed as the 'Maki-Kita' and was sold in celebration of Singapore's 52nd birthday.<ref>Tay, Tiffany Fumiko. "[https://www.straitstimes.com/singapore/students-roll-out-local-themed-sushi-to-mark-national-day Students roll out local-themed sushi to mark National Day]". ''The Straits Times''. August 2, 2017. Accessed on 12 June 2020.</ref> The 'Maki-Kita' featured the following ingredients - char siew chicken, egg, cucumber, fried shallots and coriander mayonnaise.


==Branding==
==Branding==
Line 94: Line 89:


===Social media presence===
===Social media presence===
As of June 2020, Maki-San has 13,500 followers on [https://www.instagram.com/rollwithmakisan/?hl=en Instagram].  
As of June 2020, Maki-San has 13,500 followers on [https://www.instagram.com/rollwithmakisan/?hl=en Instagram] and over 24,000 followers on [https://www.facebook.com/rollwithmakisan/ Facebook].  


==References/ Citations==
==References/ Citations==
[[Category:Singapore Brands]]
[[Category:Singapore Brands]]
<references />
<references />

Revision as of 15:29, 12 June 2020

Maki-San is a sushi chain founded and based in Singapore. It is known for its customisable sushi, unconventional ingredients and localised menu items. As of June 2020, Maki-San is managed by Alvin Wong in his capacity as the brand's Director.[1]

Background

Maki-San was founded in 2012. The brand's concept was inspired by do-it-yourself sushi restaurants in the United States of America.[2][3]

Current management

As of June 2020, Maki-San is a brand associated with The Alchemy Partnership, a creative agency based in Singapore at which Alvin Wong is an executive partner and the Chief Executive Officer.[4] Alvin joined Maki-San as an official partner in 2013.[5] He has been working in the advertising industry since 1999.[6]

Founders

Maki-San was founded by Omar Marks and Raj Mulani.[7] Omar Marks was born in India and attended the Gujarat University from 1996 to 1999 where he was a student of chemistry.[8] Before founding Maki-San, Omar worked in the advertising industry where he was a copywriter.[9] He managed Maki-San as the Chief Executive Officer from 2012 until 2018.[10] In 2020, Marketing Interactive reported that Omar and Raj left Maki-San due to diverging views with the partners about the brand's future.[11]

Origins

Maki-San's first outlet was located at The Cathay. In the early days of its operations, the brand contacted bloggers and media sites as a way to market their products.[12] Singaporean food blogs like Daniel Food Diary[13] and Miss Tam Chiak[14] were among the sites that promoted the debut store at The Cathay. Maki-San proved to be a hit with the younger consumer base that frequented the mall and the business reportedly broke even in 15 months.[15]

Product

Over the years, Maki-san has offered unconventional sushi ingredients like tandoori chicken, chili crab sauce and satay sauce.[16] In 2017, Maki-san collaborated with Spectra Secondary School to retail a sushi recipe created by three students.[17] The roll was marketed as the 'Maki-Kita' and was sold in celebration of Singapore's 52nd birthday.[18] The 'Maki-Kita' featured the following ingredients - char siew chicken, egg, cucumber, fried shallots and coriander mayonnaise.

Business expansion

According to Maki-San's Facebook page, the brand has 19 outlets across Singapore as of June 2020.[19]

Local expansion

Today reported that Maki-San had six outlets by 2016 at the following locations - The Cathay, Cineleisure Orchard, I12 Katong, Bedok Mall, Compass One and NUS Science Drive 2.[20] The following table lists the existing Maki-San outlets of which the opening years are known.

Year Outlet Refs.
2019 Tiong Bahru Plaza [21]
Oasis Terraces [22]
2018 Woodgrove [23]
Kampung Admiralty [24]
NorthPoint City [25]
Parkway Parade [26]
Century Square [27]
2017 SingPost Centre [28]
International Plaza [29]
Jurong Point Shopping Centre [30]
Junction 8 [31]
JEM [32]
Hillion Mall [33]
2016 Compass One [34]
Cineleisure Orchard [35]
2012 The Cathay [36]

In an interview with Vulcan Post that was published in April 2018, former co-founder Omar shared:

"For us, suburbs with a density of schools, universities and residences, as well as a sprinkling of office spaces work best."[37]

Overseas expansion

In July 2018, Maki-San opened its first store overseas in Osaka, Japan. Omar and Alvin partnered with Yamamoto Masayoshi (Project Director) and Hitoshi Yokota (Franchise Owner) to secure the expansion.[38] As of June 2020, Google records the store as permanently closed. In November 2019, Maki-San opened a store in Jakarta, Indonesia.[39] The store, located in Plaza Indonesia, is still open as of June 2020.

Branding

Packaging

In 2019, Maki-San was featured as a part of National Gallery Singapore's exhibition programme titled 'Packaging Matters: Singapore’s Food Packaging Story from the Early 20th Century'.[40] Alvin Wong had been invited to speak about the brand's product packaging.

Social media presence

As of June 2020, Maki-San has 13,500 followers on Instagram and over 24,000 followers on Facebook.

References/ Citations

  1. "Alvin Wong". LinkedIn. Accessed on 12 June 2020.
  2. Chan, Melissa. "S'pore DIY Sushi Chain Maki-San Is On A Roll - Sells 5,000 Makis A Day And Has Now Expanded To Japan". Vulcan Post. April 11, 2018. Accessed on 12 June 2020.
  3. Maureen. "Maki-San : Design Your Own Sushi & Salad". Miss Tam Chiak. Updated on April 27, 2017. Accessed on 12 June 2020.
  4. "Alvin Wong". LinkedIn. Accessed on 12 June 2020.
  5. Teng, Angela. "It’s a wrap: From ad man to sushi boss". Today. December 17, 2016. Accessed on 12 June 2020.
  6. "Alvin Wong". LinkedIn. Accessed on 12 June 2020.
  7. Farzanah Farveen. "Maki-San founder starts new sushi brand Wooshi after 'incompatible views' on brand building". Marketing Interactive. May 14, 2020. Accessed on 12 June 2020.
  8. "Omar Marks". LinkedIn. Accessed on 12 June 2020.
  9. Teng, Angela. "It’s a wrap: From ad man to sushi boss". Today. December 17, 2016. Accessed on 12 June 2020.
  10. "Omar Marks". LinkedIn. Accessed on 12 June 2020.
  11. Farzanah Farveen. "Maki-San founder starts new sushi brand Wooshi after 'incompatible views' on brand building". Marketing Interactive. May 14, 2020. Accessed on 12 June 2020.
  12. Chan, Melissa. "S'pore DIY Sushi Chain Maki-San Is On A Roll - Sells 5,000 Makis A Day And Has Now Expanded To Japan". Vulcan Post. April 11, 2018. Accessed on 12 June 2020.
  13. "Maki San – Design Your Own Sushi and Salads. It’s Fun!". Daniel Food Diary. November 30, 2012. Accessed on 12 June 2020.
  14. Maureen. "Maki-San : Design Your Own Sushi & Salad". Miss Tam Chiak. Updated on April 27, 2017. Accessed on 12 June 2020.
  15. Teng, Angela. "It’s a wrap: From ad man to sushi boss". Today. December 17, 2016. Accessed on 12 June 2020.
  16. Teng, Angela. "It’s a wrap: From ad man to sushi boss". Today. December 17, 2016. Accessed on 12 June 2020.
  17. Maki-San. "Spectra Secondary School x Maki-San". Facebook. August 9, 2017. Accessed on 12 June 2020.
  18. Tay, Tiffany Fumiko. "Students roll out local-themed sushi to mark National Day". The Straits Times. August 2, 2017. Accessed on 12 June 2020.
  19. Maki-San. "Where to find Maki-San". Facebook. March 19, 2020. Accessed on 12 June 2020.
  20. Teng, Angela. "It’s a wrap: From ad man to sushi boss". Today. December 17, 2016. Accessed on 12 June 2020.
  21. Maki-San. "Maki-San Tiong Bahru Opens Today!". Facebook. July 17, 2019. Accessed on 12 June 2020.
  22. Maki-San. "Maki-San at Punggol Oasis Terraces is now open!". Facebook. January 11, 2019. Accessed on 12 June 2020.
  23. Maki-San. "Maki-San at The Woodgrove is NOW OPEN!". Facebook. November 23, 2018. Accessed on 12 June 2020.
  24. Maki-San. "Maki-San at Kampung Admiralty". Facebook. January 8, 2018. Accessed on 12 June 2020.
  25. Maki-San. Facebook. January 4, 2018. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/posts/maki-san-at-northpoint-city-yishun-is-now-open-get-your-sushi-and-salad-cravings/1649023391807642/
  26. Maki-San. Facebook. January 17, 2018. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/posts/maki-san-at-parkway-parade-opens-tomorrow-18-jan-come-say-hello-and-get-yourselv/1662119890497992/
  27. Maki-San. "Maki-San at Century Square is now ready to roll". Facebook. June 6, 2018. Accessed on 12 June 2020.
  28. Maki-San. Facebook. October 5, 2017. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/posts/maki-san-at-singpost-centre-10-eunos-road-8-is-now-open-find-us-at-b1-165166-see/1560836790626303/
  29. Maki-San. Facebook. November 15, 2017. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/photos/a.597484426961549/1598802216829760/?type=3&theater
  30. Maki-San. Facebook. October 5, 2017. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/photos/a.597484426961549/1561065700603412/?type=3&theater
  31. Maki-San. Facebook. April 298, 2017. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/photos/a.597484426961549/1406562419387075/?type=3&theater
  32. Maki-San. Facebook. April 29, 2017. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/photos/a.455775001132493/1407433025966681/?type=3&theater
  33. Maki-San. Facebook. February 23, 2017. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/rollwithmakisan/photos/a.455775001132493/1336595566383761/?type=3&theater
  34. Maki-San. Facebook. September 2, 2016. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/watch/?v=1079974268712560
  35. Maki-San. Facebook. April 23, 2016. Accessed on 12 June 2020. Retrieved from: https://www.facebook.com/watch/?v=1079974268712560
  36. Teng, Angela. "It’s a wrap: From ad man to sushi boss". Today. December 17, 2016. Accessed on 12 June 2020.
  37. Chan, Melissa. "S'pore DIY Sushi Chain Maki-San Is On A Roll - Sells 5,000 Makis A Day And Has Now Expanded To Japan". Vulcan Post. April 11, 2018. Accessed on 12 June 2020.
  38. Chye, Noella. "It 'felt like we managed to sell ice to the Eskimos': Singapore sushi chain Maki-San on venturing to Japan". Channel News Asia. July 14, 2018. Accessed on 12 June 2020.
  39. Josa Lukman. "'Rendang’ sushi? DIY sushi restaurant goes the extra mile". The Jakarta Post. November 28, 2019. Accessed on 12 June 2020.
  40. National Gallery Singapore. Facebook. April 23, 2019. Accessed on 12 June 2020. Retrieved from : https://www.facebook.com/National.Museum.of.Singapore/posts/in-the-first-a-lighter-side-of-history-programme-held-in-conjunction-with-nms-la/2249503691776997/