Pawsome Singapore
Pawsome Singapore (often stylised as Pawsome.sg) is a full‑service pet‑care business based in Katong, Singapore, offering pet retailing, grooming, boarding/daycare, training, transport and relocation services.[1][2][3]
According to its “About” page, the business was founded in 2018, initially as a pet‑store with emphasis on ethical breeding and a “cageless” environment, before expanding into broader pet‑care services.[1]
The main outlet is located at 320 Tanjong Katong Road, Singapore 437101, in the Katong area.[1][3]
Founders
According to the website’s “About Us” section, Pawsome’s team includes:
- Kanthan (Gan), Managing Director: described as having 25 years’ experience in dog breeding and advocacy.[2]
- Issac (Chan), Operations Director: stated to have 30 years’ experience, including grooming and training.[2]
Services
Pawsome positions itself as a “partners for life” pet‑care provider, claiming to support the full lifecycle of a dog or cat—from acquisition or relocation, through grooming, training, boarding/daycare, to eventual older‑age care.[2]
Their publicly listed services include:
- Pet grooming & spa[2]
- Pet boarding / daycare[2]
- Dog training Pawsome[2]
- Pet relocation and transport[2]
- Pet events / event space[2]
The business claims to emphasise ethical practices, “higher standards of comfort with glass kennels” and stress‑free environments.[2]
Newsworthy incidents
Death of Poodle
In late October 2025, Pawsome came under scrutiny when a 3‑year‑old standard poodle named Buddy, weighing around 25 kg, died after a grooming session at the Katong outlet.[4]
The dog’s owner, Tanish Dhillon, had arranged for Buddy’s monthly grooming, with pickup by Pawsome and drop‑off at the salon at about 9:14 am on 30 October. Shortly after, at about 11:45 am, the owner was informed of Buddy’s death.[4][5]
CCTV footage shown to the owner allegedly shows Buddy in a cage from about 9:50 am, whining and attempting to push his head and paws through the bars for around 10 minutes. The owner claims no staff attended to him during this time and the groomer only arrived at 10:30 am.[4][5]
In response, National Parks Board (NParks) confirmed an investigation into the grooming facility for possible negligence under the Animals and Birds Act (Singapore).[5][6] The business issued a statement via Instagram Stories, saying it was “heartbroken” and reiterated that “every dog is treated with love, respect and attention … just as we would our own”.[5][6] The owner and family have made a police report and sought legal action. The dog’s body was sent for post‑mortem at the Centre for Animal & Veterinary Sciences (CAVS).[5]
Pug sustaining an eye injury
In November 2025, a pug named Rudy sustained an eye injury while boarding at Pawsome’s (former) Joo Chiat outlet. The injury resulted in removal of his eye.[7][8]
The owner, Renne Chow, stated that when she asked for CCTV footage, Pawsome replied that the entire secondfloor surveillance system “had been sent for repair for two weeks”. The business attributed the injury to a golden retriever also under their care, but the owner disputed this. The dog’s owner engaged legal counsel and reported the case to the Animal & Veterinary Service (AVS).[7][8]
References/Citations
- ↑ 1.0 1.1 1.2 “Pawsome.sg” Pawsome Singapore. n.d. Accessed 19 November 2025.
- ↑ 2.0 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 “About” Pawsome Singapore. n.d. Accessed 19 November 2025.
- ↑ 3.0 3.1 “Pawsome” Yelp. n.d. Accessed 19 November 2025.
- ↑ 4.0 4.1 4.2 Khine Zin Htet. “3-year-old pet dog dies after allegedly being left unattended at Katong groomer shop for over 1 hour” Mothership, 2 November, 2025. Accessed 19 November 2025.
- ↑ 5.0 5.1 5.2 5.3 5.4 Lay, Belmont. “NParks looking into death of 25kg pet poodle at Tanjong Katong grooming salon” Mothership, 3 November, 2025. Accessed 19 November 2025.
- ↑ 6.0 6.1 Darcel Al Anthony. “NParks probing incident at Tanjong Katong pet groomer; dog died after allegedly being left unattended” Channel News Asia, 2 November, 2025. Accessed 19 November 2025.
- ↑ 7.0 7.1 Wong, Bryan. “Pug Loses Eye After Injury At Pet Boarding & Grooming Shop, The Same One Where A Poodle Died After Allegedly Left Unattended” 8days, 11 November, 2025. Accessed 19 November 2025.
- ↑ 8.0 8.1 Toh, Trixy. “'Pain and trauma': Pet owner, boarding facility in dispute over injury that led to removal of dog's eye” STOMP, 7 November, 2025. Accessed 19 November 2025.